Retail Staffing Blog

The Senate recently passed the Marketplace Fairness Act, which gives states the power to require retailers to collect state and local sales taxes for the first time. The line of thought by most major brick-and-mortar retailers is that online retailers have had a pricing edge over traditional stores because online retailers haven’t been required to collect sales taxes. The Marketplace Fairness Act is seen by many Main Street stores as leveling the playing field, with the money from sales tax being sent back to the state where the online shopper lives. (Legally, shoppers are supposed to pay taxes on their online and mail-order purchases, but those “use tax” laws are not enforced, and few shoppers actually file to pay those taxes.)

Set and Service Resources seeks to serve its employees and their work needs. See what some of our associates are saying:

Pardon the clichés, but as far as numbers, outlook and success, Foot Locker is making all the right moves and leaving its competitors in the dust.

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With multi-channel retailing expanding daily, mobile usage on the rise, and apps coming out of the woodwork, it’s no wonder retail is undergoing facelifts and transformations at an exponential rate. With over 7,000 CVS/Pharmacy stores, this retailer’s trend-setting personalized retail experience is fueling and creating consumer demand for better shopping experiences.

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A customer walked out of the store because she wanted to try something on, but there was no sales associate around to unlock a dressing room.

At what point does cutting retail staff impact a store’s bottom line? And is it for better or worse? A store’s labor force is considered their largest controllable expense and that makes it ripe for cutting costs.

The March store openings and closings numbers from Chain Store Age show a total of 132 store openings and 134 closures. On the surface, these figures seem to show store activity is flat, but a closer look reveals big movers in openings and closures.